Terms & Conditions

of the Zabava GmbH, Switzerland


  1. Arrangement

    Zabava GmbH provides performances for the customer of service enterprise like hotel companies, hostel suppliers, transportation companies etc. The performances performed in the system and prices are obliging neither for the Zabava GmbH nor for the service enterprise. Hence, price, kerosene extra charge and program modifications are expressly left. All specifications are subject to the availability.
  2. Contract conclusion

    The contract gets achieved with written, telephonic *, oral *, online* or by E-Mail* between the client and the respective service enterprise (*without signature). By booking entries for several people, the booking person is the contracting party. The contracting person answers for the payment of all booked performances resp. of the cancellation expenses.
  3. Legal liability

    Only quality guarantees us that you remain as our customers. We reach this with a careful choice of our contracting partners. Nevertheless, the Zabava GmbH is in no manner for damages and their results which originate from force majeure, being absent availability, weather conditions, technical problems, accidents, delays, legal measures, political discrepancies in the holiday’s destination, strikes, delays of third etc., legally responsible.
  4. Payments

    All travel documents are sent after fully payment of the invoice amount. Credit card payment are fully handled by stripe.com and the Zabava GmbH does not has any credit card details by itself.
  5. Cancellation

    If you change a book entry or cancel, you must inform of this the Zabava GmbH by email under specification of the reasons. The already preserved travel documents from Zabava GmbH become invalid. A handling charge of 60€ per booked person or 120€ per order is charged to you. In addition, the following cancellation expenses are raised to the handling charges: Lodging, transfer and land performances: Percent-all-inclusive on the travel price in dependence of the cancellation before the check-in or start of event:
    • 180-30 days 30%
    • 29-10 days 50%
    • 09-03 days 80%
    • From the day before check-in or start of event, to late appearance or cancellation 100%
    • Cancellation expenses for tickets of cultural events like festivals, musicals, theaters, opera, football etc.: from book entry date 100%
    As the change or cancellation date is the day valid in which your explanation arrives at the Zabava GmbH; with Saturdays, Sundays and holidays the next working day is authoritative.
  6. Privacy

    The Zabava GmbH is very keen to the data security and protects them from any unauthorized access. For the transfer of your personal data we therefore use one of the best web based encryption technology, Secure Socket Layer (SSL) procedure. This mechanism encrypts all your personal data. Debit or credit card information are sent directly and without intermediate storage to the credit card authorization company.
    Our privacy policy regarding our websites is published here.

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